Pioneer Credit has a very well defined set of values that our people work and live by.

We call these our Leadership Principles.

The principles form the core of what we expect in terms of behaviour from our people. They are embedded throughout the organisation and underpin every interaction we have with our customers and our stakeholders.

Our people are introduced to the Leadership Principles on Day 1 of their employment with Pioneer, and they also form the basis of ongoing training as well as our staff recognition programs.

How We Work

Discover
Every year hundreds of new customers – who for a range of reasons have found themselves in financial difficulty – discover Pioneer Credit.
Together
Everyone’s situation is different. We work with all of our customers individually to develop the right solution.
Achieve
There is nothing we love more than seeing our customers achieve financial recovery